Frequently Asked Questions

We understand… you have questions.

In fact, it’s a really good thing to have questions about your dental care. It means you care about your teeth, who’s working on them, and what occurs during possible dental treatments.

We’ve compiled a list of our most frequently asked questions for you to look through. Many times, someone else has had the same exact question or concern as you and these answers to common questions may be helpful.

Common Dental Care Questions:

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    I brush regularly and have good teeth. Why should I go to the dentist?

    Both dental hygiene and oral exams are important to see beneath the surface of gums and teeth. X-rays see beyond what the naked eye can see. Bi-annual checkups and cleaning are recommending as a strong start to monitoring and maintaining your oral health. Read More

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    What should I do if I'm afraid of going to the dentist?

    The team at Taylor Street Dental are very understanding and empathetic about how you can feel coming to the dentist. We know it isn’t a place where a lot of people feel comfortable, however we know we can work with our patients to reach a place where they are happy to come to our practice and feel confident in the dental chair. If you do have dental phobia, then we would like to meet you and just have a chat so we can understand how we can help you. Our top priority is making sure our patients are happy and comfortable at all times.


    We offer a few different options to help you overcoming your dental phobias:

    1. Nitrous oxide (laughing gas/ happy gas)
      This is a very simple and non-invasive method to help you relax at your dental appointments. You are safe to drive home after your treatments.
    2. The Wand electronic injection device
      this is a machine that administers local aesthetic in the very slow and gentle manner. It has a friendly appearance compared to the conventional dental injections.
    3. Double strength topical anesthetic produced by compounding chemists. We ask a compounding chemist to compound a specially formulated topical anesthetic which is double the strength of the standard topical anesthetic dosage. This provides a deeper anesthetic, so you don’t feel the discomforts of the dental injection.

    Read More

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    Do charcoal toothpastes work?

    Charcoal toothpastes are not scientifically proven to clean your teeth better, nor do they whiten your teeth. In fact, this toothpaste is more abrasive to your teeth and can leave dark residual between your teeth and gums if not removed completely after brushing. Read More

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    Do whitening toothpastes work?

    The commercial off-the-shelf whitening toothpaste don’t work. The ingredients in these toothpastes are not strong enough to have whitening effects on your teeth.

    Whitening toothpastes generally contain a small amount of bleaching agent and abrasive particles to remove stains. The improvements are minimal but the most effective method of achieving whiter teeth is through professional take home bleaching kits and professional in chair dental whitening. These options are superior to whitening toothpastes as the concentration of bleach is a lot higher and therefore will make a discernible difference.  Read More

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    How does teeth whitening work?

    Teeth get whitened by the penetration of hydrogen peroxide into the enamel layer of your teeth and the release of oxygen causes the whitening effect. Read More

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    What causes bad breath?

    Generally poor oral hygiene is the reason for bad breath. Bacteria that remains in the plaque on your teeth, gums and tongue will produce an odour.

    If you find you have bad breath and the frequency of your brushing and flossing is in the ideal range of twice a day, then it may be that your technique needs modifying. We can help you by assessing why you might have bad breath at our practice.

    Other factors may include type of food ingested such as garlic, coffee, onions… etc. Reduction in the intake of these odour producing foods will improve the situation. Read More

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    How to get rid of bad breath?

    There are many causes of bad breath. One of the most common reasons is bacteria present in the mouth. A regular visit to your dentist every six months can assist in getting rid of bad breath. It is also very important to brush your teeth twice daily to reduce the amount of bacteria in the mouth. If your bad breath issue has been a long-term issue, seeking professional dental assistance is advised.

    It may be as simple as brushing your tongue, or it could be that you have a dental problem that requires treatment. If brushing your teeth and tongue twice a day and flossing once a day does not seem to help getting rid of your bad breath, then it would be advised that you visit your dental professional who can assess why you have bad breath and advise you what you can do to get rid of it. Read More

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    Why do I need to replace my fillings?

    Over time, regular wear and tear can impact the fit and bonding of your filling. In order to ensure your tooth is sealed off from bacteria that can hide in the crevices of a worn filling, your dentist may recommend their replacement. Read More

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    How long do fillings last?

    Secondary decay can occur beneath an old filling and at times these can progress faster if the bacteria is beneath the filling, and therefore harder to clean away.

    Tooth coloured fillings are durable but do not last forever. Their average lifespan is around 7 years. An amalgam metal filling can last for 10-15 years. The lifespan of any filling can be improved with good oral hygiene and regular check ups at the dentist. Read More

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    What is smile makeover?

    Smile design is based on of a lot of different dimensions and views. When a smile is assessed and changes can be made, then a smile makeover can be started. This process generally involves a digital smile design to show you what the difference can be and this can be altered depending on your expectations.

    The aim of a smile makeover is to provide you with a smile that you are confident and happy with. Read More

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    Are smile makeovers expensive?

    For any treatment you require, your practitioner will provide you with a cost estimate. Read More

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    What is Digital Smile Design?

    Digital Smile Design involves producing a digitally altered smile fashioned to be something achievable with cosmetic dental work. Your practitioner will often work with you to gain an understanding of the type of smile you want to achieve and will make recommendations to choose a product that you are confident with. Read More

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    How can I straighten my teeth?

    There are many ways to straighten your teeth. From conventional orthodontic braces, to the modern invisible braces. These can both be done by specialist orthodontists or a general dentist with the necessary training.

    Depending on your age and the position of your teeth and jaw, there are many methods that can be used to gain straighter teeth. Recently there has been a rise in camouflage using almost invisible methods in straightening teeth, whilst there are also the traditional methods of braces.

    Here at Taylor Street Dental we can assess your situation and give you the best options to meet your aim of straighter teeth. Read More

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    Can you straighten your teeth without braces?

    For younger children, if they are developing signs of future crowding in their teeth, this can be assessed and your dental professional might recommend the use of Myobrace. Myobrace is a non-invasive technique of changing the developing structure of your child’s muscles and jaw so that they grow in a way that will permit sufficient spacing for their teeth, and thus reduce the need for braces in the future. Read More

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    Dental tourism, is it really worth it?

    In recent years, there has been an increase in dental tourism to countries such as Thailand and Malaysia, due to the pricing of dentistry being “cheaper” in those countries. The pricing of dentistry overseas may be very tempting, but there is no guarantee that the treatment you receive is high quality.

    On the other side of the coin, people are not aware that there are a lot of patients with failed dental procedures that require repair. In our experience we find that the materials that are used in these overseas countries are sub standard, and some of the Advanced dental procedures are not done according to the Australian Dental Council standard. This results in more money being spent on correcting the failed treatments and more pain and discomfort.

    We use the best quality Australian materials and Australian technicians for our laboratory work. We like to know where our materials come from and we have faith in the quality materials we use. We also like supporting our homegrown suppliers and businesses. Read More

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    Which teeth straightening method is the best?

    There are many methods for straightening teeth. What might be best for one individual may not work for another. This is because there are numerous reasons why your teeth are not straight or crowded. An assessment of your individual case would be required so we can recommend the best method for you. Read More

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    How can I get beautiful teeth?

    When most people think of beautiful teeth they think of straight, white teeth in a confident smile. The first step to attaining a beautiful smile is adopting good oral hygiene practices. For steps to modifying your teeth and smile to being more aesthetic, there are procedures such as dental veneers, teeth bleaching or orthodontics, depending on what you would like or require, which can be decided during a consultation with your dental professional. Read More

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    Do you know there is free dentistry for children (CDBS)?

    Are you aware that Australian Government offer children under the age of 18 some dental benefits?

    For eligible families, the Australian Government provides $1,000 through Medicare for children under 18 to be used over 2 years. Most preventative treatments are claimable,  meaning your children can visit the dentist for FREE!

    For more information please check out the Australian Government website. Read More

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    When should I start bringing my children to the dentist?

    It is recommended that you to bring your children to the dentists with you on your routine dental visits. This will allow the children to get used to the idea of someone looking into their mouth as a normal practice. This will also allow the children to see the parents as a role model for appropriate behaviour when they come for a dental visit.

    In our past experience, we have had children hopping into the dental chair voluntarily at the end of the parent’s dental visits

    Our view is that the earlier a child is exposed to the dental environment the better. Your child does not necessarily need to be in the chair but if they attend with you when you are coming in for your routine check up and clean appointment, they can witness how the dentist works and how comfortable you are in the chair. As your children become more comfortable, we can see them in the chair and progress from there. Read More

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    Are implants painful?

    Generally implant surgery is not painful, but this may vary from person to person. Most of our patients experience minimal to no discomfort after a simple implant surgery and are able to return to work the next day. However, this may differ when more extensive procedures are involved, such as bone graft.

    During your treatment you will always be anesthetised and this will be checked prior to proceeding with the treatment. For any post-operative sensitivity your practitioner will recommend management and a post procedure plan for this where you will also be reviewed. Read More

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    Are implants expensive?

    The cost of dental implants can vary depending on the type and the material used in the prosthesis. Another factor that can influence the cost of implant is the experience of the surgeon. Read More

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    Do dental implants fail?

    Yes, implants can fail. There are many components in an implant and sometimes it may be that just one of these parts has failed, however, the implant screw itself can be rejected or get infected just like natural teeth. There are individual risk factors that can make this more likely such as previous gum disease or smoking, but more often than not, this would be assessed prior to the recommendation of implants. Read More

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    What other options do I have other than implants?

    There are other options besides dental implants to replace missing teeth. One of them being dentures. On most occasions, a three unit bridge is recommended. These options are available subject to assessments of your condition.

    Depending on your situation you can also get a bridge or removable prosthesis. Your dentist will give you information regarding why one option might be better than the other. A bridge involves crowning adjacent teeth to the missing space and having a prosthetic tooth splinted between. It is a fixed option that cannot be removed. A removable prosthesis is a denture that fits on to your teeth with a prosthetic tooth to fill the space and generally does not require any preparation of your teeth. The prosthesis can be removed and cleaned daily. Read More

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    Are there different types of dental implants?

    There are many different types of dental implants just like different car manufacturers. It is important to use reputable implant manufacturers who manufacture implants with a solid structure, so that the foundation of your implants prosthesis is sound. Read More

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    Are implants good for me?

    Dental implants are a reliable way of replacing missing teeth, however there are limitations to implants. One of them being a healing period of the implants needs to be expected, we do not offer patients a fast implant loading protocol because we believe the natural healing process of implants needs to be respected.

    Early loading of implants can increase the chance of implant failure and leads to a shorter implant lifespan. Read More

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    Do implants last forever?

    No, dental implants do not last forever. Dental implants are a foreign body (titanium metal) that is inserted into your jaw. Although there is scientific evidence that shows titanium and bone integrates, there are also unexplained reasons that dental implants slowly disintegrate over a long period of time.

    Dental implants are also subject to infection just like our natural teeth. For maintenance of dental implants, poor oral hygiene can lead to failures of dental implants.

    Implants have a long lifespan. Long term clinical studies with follow ups over 15-20 years showed survival rates of 90-95%. However, it should be noted that there are different components in an implant. The screw placed in your bone, the abutment and prosthetic crown must all be in good condition in order for your implant to remain in a stable functioning condition. The best way to maintain your implant is by practicing good oral hygiene and getting regular dental check ups every six months. Read More

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    How much does getting dentures cost?

    The cost of dentures can vary depending on the material used and the size of the denture.

    It is important to have a set of dentures made by the Dentist who has a good insight into the denture manufacture process, smile design and is an experienced dental technician.

    It is also very important to have a set of dentures that fits comfortably in your mouth, that function effectively and have smile enhancing effects. You use your teeth to eat everyday so it is a very important part of your everyday routine. Why not get a good set of well-made dentures so that it improves your quality of life? Read More

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    Where can I get a good set of dentures made?

    You can get a good set of dentures made at Taylor Street Dental. We are affiliated with a reliable laboratory who have made us many successful dentures.

    Dr Dylan has a very good insight into the denture manufacturing process. He works only with the most experienced Australian dental technicians who manufacture the highest quality dentures. We have many happy patients with great looking, functional dentures. Read More

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    Do you need an emergency dentist for your dental pain?

    At Taylor Street Dental we know that there are times when unforeseen emergency cases arise, such as pain or broken teeth. We therefore have someone attending our phone at all times who can find you a booking as soon as possible. We will do whatever we can to help you.

    If you are in pain or have broken tooth, call us and we will attend to you urgently to ensure your pain is relieved.

    Call our Emergency Dentist on 9873-2777 or 0452-588-410 for all emergency dental care.

    Do not hesitate to seek urgent dental care if you experience any of the following symptoms:

    • A Severe Toothache or Bleeding
    • Broken Tooth or Jaw
    • Lost Dental Filling or Crown
    • Object Stuck in your Teeth


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    I just knocked a tooth out, what do I do?

    • Assess – No loss of consciousness
    • Store – gently rinse the tooth under running water so it is free of visible debris. Do not scrub the tooth surface Store the tooth within: Saliva > Milk > Clean water (in the order of preference)
    • Call Taylor Street Dental– for an Emergency Dental appointment and get assessed within 45 minutes

    Firstly determine that the individual who has knocked their tooth out has no other major injuries.

    Make note of whether or not they’ve lost consciousness. If the individual is okay and can move, then call us to make an appointment and bring them in as soon as possible.

    Try not to touch the root of the tooth. Gently rinse off a majority of the soil and debris, but do not rub or touch the tooth when rinsing.

    There are three main mediums for transport of the tooth.

    • If you have a cup or zip lock bag, then get the individual who has lost their tooth to spit into it and use that to bring the tooth to our clinic.
    • If this is not possible then milk is a good option.
    • The final option is water but the prior two options are preferable.

    The best way to save the tooth is to have your dental professional replace it as soon as possible. If it has been longer than 45 minutes then the likelihood of saving the tooth is greatly reduced.

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    What are common signs of gum disease?

    There are many signs of gum disease, the main and easiest to spot are bleeding gums, bad breath, puffy gums and wobbly teeth.

    If you find that you have one or more of these signs, then it is advised that you see a dental professional who can help you reverse these problems, show you why you have gum disease and give you advice on how to prevent it from reoccurring. Read More

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    How do I know if I have gum disease?

    The first stage of gum disease is bleeding when brushing. If you find that this occurs alongside other features such as puffy gums and bad breath then you may have gum disease. It would be best to attend our practice so we can assess your teeth and gums and advise you on ways to prevent gum disease. Read More

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    Do I need dental x-rays?

    Dental x-rays are highly recommended for routine dental checkups. They help your dentist check for hidden decays between each of your teeth, which can’t be seen in a visual inspection. This ensures the examination is more comprehensive and complete, helping your dentist and the dental team understand the current health of your teeth.

    In addition, in x-rays we can see bone levels, in between teeth and patterns of the different layers in your teeth and bone. They show us how your roots are positioned and can help reveal any cavities, abscesses or abnormal growths in the supporting structures of your teeth.

    Finding and treating problems earlier when they are first visible in an x-ray saves you time and money rather than waiting till they are clinically visible and at a much more progressed condition. Read More

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    How often do I need x-rays?

    It is recommended to have your checkup x-rays taken once every two years, however, this may vary from person to person due to decay risk and the degree of your oral hygiene.

    The frequency of when you get x-rays is highly dependent on individual risk factors, age and your health and will be determined on a case by case basis with your Dentist making a recommendation to you. Read More

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    What are the different types of dental x-rays and what are they for?

    In general there are three different types of dental x-ray’s

    1. Intra oral x-rays – these are small x-rays taken within your mouth to detect decays and infections
    2. OPG x-rays – these are larger x-rays taken around your face to analyse larger facial anatomical structures
    3. CBCT x-rays – this is a 3-D x-ray taken to analyse the facial anatomy in three-dimensional form

    There are three main routine x-rays taken in the dental clinic. In the dental clinic x-rays are referred to as radiographs.

    There are bitewings, periapical radiographs and dental panoramic tomography. The most common is bitewings, which are normally taken as part of a comprehensive check up appointment.

    Bitewings show us the structure of your teeth in more detail and allow us to see in between your teeth and your bone levels.

    Periapical Radiographs create an image of the crown and root of your teeth and give us a view of the anatomy of the root of your teeth, bone levels and can show us if there are any abscesses or abnormalities beneath your teeth.

    Dental Panoramic Tomography is more commonly referred to as an OPG. It gives a 2D image of the whole jaw giving a view of all your teeth, your jaw bones, sinus, jaw joints and supporting bone structure. This is one of the best ways of looking at the angle of your wisdom teeth.

    Sometimes a referral for other x-rays can be required depending on the treatment you are getting, such as with orthodontics or implants where you may need a lateral view radiograph or a CBCT. Read More

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    Are x-rays harmful to me? Are dental x-rays harmful for pregnant women?

    Dental x-rays are not harmful to you. Modern digital dental x-rays are very low in dosage. The x-ray machines undergo annual certification checks and this ensures the x-rays are at minimal dosage

    Dental x-rays on not harmful for pregnant women for the following reasons:

    • Digital x-rays are very low in dosage
    • The field of the x-ray exposure is minimal
    • The direction of that x-ray beam is not directed towards the baby

    X-rays are not harmful. We only take x-rays when we know they are essential.

    The most common x-ray we take are Bitewings. Bitewings have less radiation in them than the background radiation you would be exposed to in a 1-2 hour flight or even from using your mobile phone all day.

    When treating pregnant patients, the priority of care is for the child and mother. If the need for the x-ray outweighs the risk then they will be recommended. Dental x-rays produce hardly any exposure to other parts of the body. Read More

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    Do crowns last forever?

    No, dental crowns do not last forever. Just like tires on your car, they get wear and tear from everyday usage. It is recommended that crowns be replaced from time to time.

    Dental crowns last for a long time if you maintain them correctly. A poorly maintained dental crown is prone to leakage at the margin of the crown and can lead to decay under the crown.

    Crowns are a great option when it comes to protecting your teeth especially when they are heavily filled or exposed to a lot of occlusal stress. They are one of the longest lasting options but there is no guarantee that anything will last forever. Their lifespan can be improved with good oral hygiene and regular maintenance and by getting check ups with your dentist every 6 months. Read More

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    Do I need a root canal for a crown?

    No, you do not need root canal treatment for crown, however, the crown is highly recommended in any tooth with root canal treatment. The reason for this is any teeth with root canal treatment are non-vital teeth, therefore there are no nutrients supplied to the tooth. Just like the dead tree branches, those teeth are very brittle and are much more prone to fracture. A crown restoration helps to prevent the tooth from fracturing.

    The requirement for root canal is dependent on the condition of the tooth. If there is large decay or fillings very close to the nerve of your tooth, then it will be likely that you will need a root canal before your crown.

    The priority is to save your tooth and having a root canal if it is needed is a great option to keep the tooth sterile and stable for many years to come. If you do have a root canal treated tooth with a large filling, it is a good option to consider having the tooth crowned as the tooth is weaker. The strong materials used in crowns can protect the tooth and allow you to function with ease. Read More

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    Are root canal treatments painful?

    Generally root canal treatment is not painful because it is done under local anaesthetic. However, if the tooth has an acute infection it is likely to be more painful.

    Prior to proceeding on the first and often second stages of any root canal treatment, your tooth will be anaesthetised. This will be checked before commencing treatment and if required topped up during your appointment. The first consideration is always patient comfort.

    Generally once the nerve of your tooth is removed and cleaned then there is no nerve conduction to produce pain when the dentist works in the root canal. Read More


Hours of Operation

  • Monday 8:30 AM — 6:00 PM
  • Tuesday 8:30 AM — 5:30 PM
  • Wednesday 8:30 AM — 5:30 PM
  • Thursday 9:00 AM — 7:00 PM
  • Friday Closed
  • Saturday 9:00 AM — 2:00 PM
  • Sunday Closed

3 Taylor Street
West Pennant Hills
NSW, 2125

You can call us on (02) 9873 2777 
or send us a message